Frequently Asked Questions

1. What types of electronic components do you offer?

We provide a wide range of electronic components, including semiconductors, passive components, connectors, power supplies, and custom solutions tailored for industrial, medical, and high-power applications.

2. Do you serve customers outside New England?

Our distribution is primarily focused on the New England region. However, we serve customers all over the world.

3. What industries do you primarily serve?

We specialize in supplying components for industrial, medical, and high-power markets, ensuring that our products meet the specific needs of these sectors.

4. How do I place an order?

To place an order, you can contact our sales team via phone or email. Detailed instructions on how to submit your purchase can be provided during this communication.

5. What is your return policy?

We accept returns on products that are defective or incorrect. Returns must be initiated within 30 days of receipt, and products should be in original packaging. For specific return procedures, please contact our customer service.

6. Do you offer technical support?

Yes, we provide technical support to assist our customers with product selection, installation, and troubleshooting. Our experienced staff is available to help you find the right solutions for your needs.

7. Can you provide custom solutions?

Yes, we offer custom electronic components and solutions tailored to meet the specific requirements of our clients. Please contact us to discuss your project needs in detail.

8. What are your shipping options?

We offer various shipping options to meet the needs of our customers. Standard and expedited shipping are available, and you can choose your preferred method when placing your order.

9. How can I stay updated on new products and offerings?

You can subscribe to our newsletter for updates on new products, promotions, and industry news. Additionally, you may follow us on our social media channels for real-time updates.

10. What payment methods do you accept?

We accept a range of payment methods, including credit cards, wire transfers, and purchase orders for approved accounts. Specific payment options can be discussed when placing an order.